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Returns & Exchanges
We want you to be satisfied
Your satisfaction is our top priority and we will do what we can to ensure your happiness with every purchase. We know that you have a wide range of options for online purchasing with stores that have very liberal return policies.
We're a small company, with a mission of providing cost-effective self care solutions to cancer patients and survivors. We will accept returns within 14 days of receipt on items returned in saleable condition. Certain products, including face masks, supplements and rinses, are not returnable if opened. We will offer a replacement or a store credit for certain circumstances.
Please send us an email at help@uncommonremedy.com with any concerns about your purchase. The customer is responsible for any additional shipping costs for returns + exchanges, and we do not assume responsibility for reimbursement or compensation of returned packages lost in transit without proof of delivery to Uncommon Remedy.